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Program: BounceBack - Reclaim Your Health
Organization: Canadian Mental Health Association - Ontario Division
Description of Services: Resources based, cognitive behavioural therapy (CBT) approach * skill-building program for adults and youth 15+ in Ontario* designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry * telephone coaching sessions and online video series * tools to support mental wellness

In order to participate in the BounceBack program, clients must meet the following eligibility criteria:
  • is capable of engaging with and concentrating on CBT materials
  • is not actively suicidal or has tried to commit suicide in the past 6 months
  • is not at high risk to harm self or others
  • is not experiencing acute mania or psychosis
  • is not diagnosed with a personality disorder
  • is not significantly misusing drugs or alcohol to the extent that it would impact engagement in CBT treatment
  • is 15 years or older
  • is a resident of Ontario
Note that a referral should not be sent directly from a hospital emergency department or inpatient psychiatric unit
Requirements
Fees: None
Eligibility - Population(s) Served: Adults and youth 15 years and older with low mood, depression and anxiety who are Ontario residents
Age: All
Application: Call * no referral required * referral form available on website
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English ; French ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Spanish ; Persian ; Punjabi
Area(s) Served: Ontario
Contact Information
Toll-Free: 1-866-345-0224
Teletype: Dial 711, then 988
Crisis: Call or text 988
Call 911 in emergencies
Fax: 905-430-1768
Email: bb-referral@cmha-yr.on.ca
Website: bouncebackontario.ca/
Address: Canadian Mental Health Association, Ontario
1101 Nicholson Rd, Unit 5
Newmarket, ON
L3Y 9C3
Map
Intersection: Nicholson Rd and Gorham St
Location: Newmarket
Hours: By appointment only
See Also: Mood and Anxiety Disorders
Community Mental Health Programs

This information is provided by thehealthline.ca. It was last completely updated on: Feb 5, 2026

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