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Program: Crisis Text Line
Organization: Kids Help Phone
Description of Services: Free crisis text line service available Canadian wide 24/7 by texting CONNECT to 686868 * offered by Kids Help Phone and powered by volunteers, every texter can be directly connected to a volunteer crisis responder at any time

Become a Volunteer Crisis Responder - Applications to become a volunteer crisis responder are available through the website * to qualify, role requirements includes : Application, web-based training and volunteering a minimum of 4 hours of your time weekly for at least one year

Crisis Text Line - Specific community keywords - Text service allowing young people to connect with a volunteer crisis responder :
  • Black Youth: Text RISE to 686868
  • Inuit Youth: Text INUIT to 686868
  • First Nations Youth: Text FIRST NATIONS to 686868
  • Métis Youth: Text METIS to 686868
Requirements
Fees: None
Eligibility - Population(s) Served: Open to all children, youth and young adults * Black, African and Caribbean youth * First Nations, Inuit and Métis youth * newcomer youth
Age: All
Application: Text
Languages: English ; French ; many other languages
Area(s) Served: Canada
Contact Information
Crisis: Text CONNECT to 686868
Email: info@kidshelpphone.ca
Website: kidshelpphone.ca/need-help-now-text-us/
Hours: Daily 24 hours
Live Chat: Daily 7am-12midnight (Eastern Standard Time)
Dates: Open 365 days a year

This information is provided by thehealthline.ca. It was last completely updated on: Sep 5, 2025

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