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Program: Philips Lifeline
Organizations: Unity Health Toronto
St Michael's Hospital
Description of Services: Medical alert system * allows older adults and people with disabilities to call for assistance using a help button * 24-hour emergency response
Requirements
Fees: Installation and monthly fee * subsidy may be available
Eligibility - Population(s) Served: Older adults and people with disabilities
Age: All
Application: Call * no referral required
Accessibility: Partially Accessible      Partially Accessible
Accessibility Notes: Queen St and Shuter St entrances are wheelchair accessible * Bond St entrance is not wheelchair accessible
Languages: English ; Many other languages
Area(s) Served: Canada
Contact Information
Phone Numbers: Sales Inquiry: 1-866-958-5903
Customer Support: 1-800-387-1215
Crisis: Call 911 in emergencies
Fax: 1-800-313-9764
Email: referral@lifeline.ca
Website: www.lifeline.ca
Address: 95 Barber Greene Rd, Suite 105
Toronto, ON
M3C 3E9
Map
Intersection: Queen St E, east of Yonge St
Location: Toronto (Banbury—Don Mills)
Hours: Daily 24 hours
Sales Inquiry: Mon-Fri 8am-8pm * Sat-Sun 9am-5pm
Customer Support: Mon-fri 8am-8pm * Sat-Sun 9am-5pm

This information is provided by thehealthline.ca. It was last completely updated on: Jan 13, 2026

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